Frequently Asked Questions

Everything you need to know about Porterful

For Artists

How much do I earn from my merch?
You keep 80% of every sale. The remaining 20% covers payment processing (15%) and our platform fee (5%). No hidden fees.
How do I get paid?
Payments are processed via Stripe. You can withdraw anytime with a $10 minimum. Payments typically arrive in 2-3 business days.
Can I use a dropship supplier?
Yes! We integrate with Printful, Zendrop, and CJ Dropshipping. You can also self-fulfill if you prefer.
Do I earn from marketplace purchases?
Yes! When your superfans shop marketplace items from other businesses, you earn a share. That's the Porterful difference.
How do referrals work for artists?
Share your artist page link. When fans sign up through it, they become your superfans. Their purchases generate income for you.

For Superfans

What is a Superfan?
A Superfan is someone who supports artists by sharing their work. When people shop through your referral code, you earn a percentage.
How much can I earn?
5% on artist merch, 3% on marketplace items. There's no cap—the more you share, the more you earn.
Do I need to buy anything first?
No. You can start earning immediately. Just sign up, get your code, and share.
How long does a referral last?
30 days. When someone uses your code, their purchases count for you for 30 days.
How do I cash out?
Connect your Stripe account and withdraw anytime. Minimum withdrawal is $10.

For Businesses

Why list on Porterful?
Reach a passionate audience of music fans. Artists promote products they love, driving organic sales.
What can I sell?
Any product that aligns with our community—apparel, accessories, home goods, tech, and more. No counterfeits or unauthorized merch.
What's the fee structure?
67% to you, 20% to artists (split among referring artists), 3% to superfans, 10% to Porterful. Win-win for everyone.
How do I get started?
Sign up as a Business, upload products, and set your prices. Artists discover and share products they love.

For Brands

How do brand sponsorships work?
Partner with artists for authentic endorsements. Campaigns, sponsored content, and co-branded merchandise.
What's the cost?
Varies by artist reach and campaign scope. Contact us for custom pricing.
How do I ensure authenticity?
We match brands with artists who genuinely love their products. No forced endorsements.

General

Is Porterful free to join?
Yes, completely free. No monthly fees, no setup costs. You only pay fees when you sell.
What payment methods do you accept?
Credit/debit cards, Apple Pay, Google Pay, PayPal, and buy-now-pay-later options.
Is my data safe?
We never sell your data. Artists only see aggregated stats, never individual customer info.
How do I contact support?
Email support@porterful.com or use our contact form. Response time is typically under 24 hours.
Can I sell internationally?
Yes. Porterful supports worldwide shipping. Buyers see prices in their local currency.

Still have questions?

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