Frequently Asked Questions
Everything you need to know about Porterful
For Artists
How much do I earn from my merch?▼
You keep 80% of every sale. The remaining 20% covers payment processing (15%) and our platform fee (5%). No hidden fees.
How do I get paid?▼
Payments are processed via Stripe. You can withdraw anytime with a $10 minimum. Payments typically arrive in 2-3 business days.
Can I use a dropship supplier?▼
Yes! We integrate with Printful, Zendrop, and CJ Dropshipping. You can also self-fulfill if you prefer.
Do I earn from marketplace purchases?▼
Yes! When your superfans shop marketplace items from other businesses, you earn a share. That's the Porterful difference.
How do referrals work for artists?▼
Share your artist page link. When fans sign up through it, they become your superfans. Their purchases generate income for you.
For Superfans
What is a Superfan?▼
A Superfan is someone who supports artists by sharing their work. When people shop through your referral code, you earn a percentage.
How much can I earn?▼
5% on artist merch, 3% on marketplace items. There's no cap—the more you share, the more you earn.
Do I need to buy anything first?▼
No. You can start earning immediately. Just sign up, get your code, and share.
How long does a referral last?▼
30 days. When someone uses your code, their purchases count for you for 30 days.
How do I cash out?▼
Connect your Stripe account and withdraw anytime. Minimum withdrawal is $10.
For Businesses
Why list on Porterful?▼
Reach a passionate audience of music fans. Artists promote products they love, driving organic sales.
What can I sell?▼
Any product that aligns with our community—apparel, accessories, home goods, tech, and more. No counterfeits or unauthorized merch.
What's the fee structure?▼
67% to you, 20% to artists (split among referring artists), 3% to superfans, 10% to Porterful. Win-win for everyone.
How do I get started?▼
Sign up as a Business, upload products, and set your prices. Artists discover and share products they love.
For Brands
How do brand sponsorships work?▼
Partner with artists for authentic endorsements. Campaigns, sponsored content, and co-branded merchandise.
What's the cost?▼
Varies by artist reach and campaign scope. Contact us for custom pricing.
How do I ensure authenticity?▼
We match brands with artists who genuinely love their products. No forced endorsements.
General
Is Porterful free to join?▼
Yes, completely free. No monthly fees, no setup costs. You only pay fees when you sell.
What payment methods do you accept?▼
Credit/debit cards, Apple Pay, Google Pay, PayPal, and buy-now-pay-later options.
Is my data safe?▼
We never sell your data. Artists only see aggregated stats, never individual customer info.
How do I contact support?▼
Email support@porterful.com or use our contact form. Response time is typically under 24 hours.
Can I sell internationally?▼
Yes. Porterful supports worldwide shipping. Buyers see prices in their local currency.
Still have questions?
Contact Us